Building agents for Lifely
Most of my time goes into building and deploying AI agents for Lifely, an Australian DTC furniture brand. The idea is simple: each team gets their own agent, tailored to their workflows.
The marketing team has a research agent that mines competitor data, reviews, and trends. The customer service team has a CX agent handling first-line support. The QA team has an agent catching product issues before they reach customers.
I'm learning a lot about what makes agents actually useful versus what just looks impressive in a demo. Turns out, the hard part is never the AI. It's understanding the team's workflow well enough to build something they'll actually use.